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1. What materials are your shoes, belts, and wallets made of?
All Hayes London products are handcrafted from 100% genuine full-grain leather, treated for durability, style, and long-lasting performance.
2. How durable are your products?
Shoes feature cushioned insoles, breathable lining, and flexible TPR soles. Belts use premium buckles with reinforced stitching. Wallets are designed with strong edges, a premium leather finish, and functional layouts for daily use. With care, they last for years.
3. Do your products come with a warranty?
Yes. All shoes, belts, and wallets include a 6-month warranty against manufacturing defects.
4. What if I order the wrong shoe or belt size?
We offer a 2-day exchange policy for shoes and belts. If the size doesn’t fit, we’ll arrange a quick exchange.
5. How fast will my order be shipped?
Orders are processed within 24 hours and dispatched quickly. You’ll get a tracking link as soon as your package leaves our warehouse.
6. Do you offer free shipping?
Yes, free shipping across India on all shoes, belts, and wallets, with no minimum order requirement.
7. What types of buckles are used in your belts?
We offer reversible buckles, auto-lock buckles, and micro-adjustable buckles, designed for a secure fit, everyday comfort, and long-lasting performance.
8. Are Hayes London products suitable for all occasions?
Yes. Shoes range from Oxfords and Brogues for work to Loafers and Driving Shoes for weekends. Belts pair seamlessly with formals or casuals, and wallets are designed for both daily use and elegant occasions.
9. How do I care for shoes, belts, and wallets?
Shoes: Wipe with a soft cloth, polish occasionally, and keep away from moisture.
Belts: Store flat or rolled, avoid bending sharply.
Wallets: Keep dry, condition leather lightly, and avoid overstuffing.
10. Do you offer COD and discounts?
Yes, COD is available. You get an additional 10% off on all prepaid orders, plus we have multiple offers and discounts during the sale.
